What Our Clients Say About Us

My name is Nicole Kohr. I am a cystic fibrosis patient and double lung transplant recipient. Eileen was one of the amazing nurses that cared for me when I was a pediatric / adolescent patient. Given the nature of my illness, I was hospitalized frequently and Eileen provided a stability when my family was at work. Eileen’s organizational skills and anticipation of needs allowed me to relax. I would highly recommend Eileen in a concierge nurse setting. Eileen was a nurse that I looked forward to having. I knew my care would be in great hands that day. She ensured my treatments and medications were delivered on time, even if it was 7PM and in the midst of a shift transition. Eileen would go out of her way to take other factors into consideration – delayed medication due to surgery, a doctor’s feedback, etc. Eileen would try to be in the room when the doctors came for rounds to make sure I understood everything they were telling me as well as be a support when it was difficult news. She was an advocate as well, always looking out for my best interest. Eileen would remain hyper vigilant regarding my schedule to ensure that I received the rest that I needed in between therapies. She was someone that I could open up to and confide in if I was having a bad day. Since my disease was rare, I was often the test patient – someone used as a pin cushion for residents. Eileen would step in as necessary on my behalf, if a resident was attempting to take my blood for a fourth time for example, she would kindly, but firmly, intervene. There were times where I would have guests that were overstaying their welcome, and she would recognize my fatigue / my signals and would politely end the visit, explaining that I needed to rest. Eileen is an extremely calming person to be around; peaceful and reassuring. Always with a smile! I believe that Eileen’s level of experience combined with her kind nature would thrive in a concierge nurse environment and I highly recommend her for the job! Thank you!

SAM, This lovely lady was my nighttime nurse. When I say she kept me going day to day, she literally kept me going day to day. Those nights, alone, when it's dark outside, are when people have the deepest thoughts. I would be there with my mind racing, and Sam would come in where I could spill my heart out to. Some days, you need that little hope to make it to the next day and Sam was that glimmer of hope. She always came in smiling, telling me stories, full of life and positivity which is what I needed most nights. When your lung function gets down to the thirties and you're on oxygen, or woken up in the middle of the night because you're oxygen is low, heart is racing, and you have a fever, the only person to not make me give up was Sam. Granted I would be angry at the world, questioning why it was happening to me; and yes, the nurse doesn't have that answer, but you know what she did have? She had the tools to come up with an action plan and did not stop until I was better. She gives 110%. Sam is an extremely highly skilled nurse and I would always choose her.

EILEEN, When you grow up with a chronic illness, it can be difficult to not be made as an outcast or have the proper support from friends because they simply just do not understand what someone like myself goes through. They do not understand that the hospital is my second home, and that the nurses become like family. Eileen was a part of the nurse ensemble that I was blessed to have take care of me. She made me feel like a person instead of just another patient. She truly took care of me like one of her own. Obviously, being in a hospital is not ideal for anyone, but she made it feel more as homely as possible. She is there for a job, but it didn't feel like it. It felt like I was a part of her family who she wanted to see thrive, succeed, and most importantly, stay healthy. She would come in and sit in my room and just talk with me. Nobody understands how critical this is for patient care. Patients, like me, are stuck inside hospital rooms for weeks, sometimes months at one time. Stuck inside a hospital room where, in my case, under contact isolation. Having another human just to talk to and vent to about your feelings, health, life, goals and plan moving forward meant the world to me and kept me sane. 

Hi Eileen, When I was a patient (several times) at RWJ university hospital, I was one of the lucky ones to receive care from Nurse Eileen. She was always happy to see me. She was always a caring and reassuring presence in a stressful time. She not only supported me medically but emotionally as I transitioned through to living with and accepting my illnesses. One specific memory my mom loves to tell me when thinking about Nurse Eileen is when I was diagnosed with diabetes and Eileen sat and became tearful with me and my mom when I was overcome with sadness at the thought that this was incredibly difficult and it was something I had to learn to live with. I knew at this time I was not alone and that gave me strength to continue on. She embodies true empathy. Regarding the power of nurses, it doesn’t get much better than Eileen.

Hospital stays can be scary, but whenever I was in the care of Eileen or Samantha, I felt safe. On any shift during which either of them was my nurse, I could relax knowing that whatever problem might arise, I could hope for no better treatment and protection than they could give. They are perceptive, resourceful, skilled, and thorough. More than any of that, though, they are kind and caring. They are friendly, genuine, and warm. I would not be able to count the times I spent laughing with Samantha, talking about books with Eileen, the times Samantha would come ask me if I wanted to order food with her for dinner on the night shift, or the times Eileen and I would talk about our families together. And when challenges arose and bad news needed to be given, the compassion of their delivery was matched only by their reassurance that we would address the issue and I would be okay. I love and respect Samantha and Eileen tremendously. They are nurses of the highest order.

I was referred to Sam and Eileen by my surgeon after I had some post surgical complications resulting in the use of a wound VAC. They helped me care for the wounds leading up to the application of the VAC and then came to my home to assist me with dressing changes. They were gentle and very caring and helped me to order supplies and made sure I had everything I needed. They are both such lovely ladies and I'm grateful to have had their help during this time.